Interview with Jon Armstrong

Even small mistakes during construction or landscaping can lead to major disruptions. A recent project in Werribee highlights why working with a professional utility locator in Geelong is essential when underground services are damaged, relocated, or improperly repaired.

At GeoScan, we specialise in locating and fault-finding for underground utilities across Geelong and surrounding areas — helping homeowners and contractors avoid costly and frustrating outcomes.

The Problem: Automated Gates Stop Working

We were called to a residential property in Werribee after the homeowner’s automated gates suddenly stopped operating.

The issue was traced back to the underground electrical cable supplying power to the gate system — a common scenario when underground utilities are accidentally damaged during landscaping works.

When electrical infrastructure fails unexpectedly, engaging an experienced utility locator Geelong specialist ensures the fault is identified quickly and accurately.

Finding the Fault

Our team conducted a detailed cable fault find along the entire route of the underground supply line.

Using specialised locating equipment, we traced the cable path and pinpointed the fault location in a garden bed area.

Initially, documentation showed the electrical cable was protected inside 100-millimetre conduit. However, further investigation revealed something concerning:

  • The cable had been struck during recent landscaping works
  • The damage had not been properly repaired
  • Instead, a short section of conduit had been placed loosely over the exposed cable in an attempt to conceal the issue

This temporary “cover-up” created ongoing electrical faults that eventually caused the gate system to fail.

The Consequences of Improper Repairs

Improper handling of underground utilities can lead to:

  • Persistent electrical issues
  • Safety risks
  • Costly future repairs
  • Unexpected service interruptions

In this case, the homeowner was unable to access his driveway after work — a frustrating and completely avoidable outcome.

Situations like this demonstrate why contacting a qualified utility locator in Geelong before or after landscaping works is critical. Hidden damage often remains undetected until systems fail.

Why Professional Utility Locating and Fault Finding Matters

Underground services should never be left to guesswork.

At GeoScan, our utility locating process includes:

  • Accurate cable tracing
  • Advanced fault finding technology
  • Safe excavation guidance
  • Clear reporting and client communication

By using professional-grade equipment and proven methodologies, our team quickly identified the true cause of the fault and ensured the homeowner could restore power to the automated gates safely.

Call GeoScan – Trusted Utility Locator Geelong

Whether you’re dealing with:

  • Electrical cable faults
  • Damaged conduits
  • Underground service strikes
  • Pre-construction locating requirements

GeoScan provides reliable, accurate utility locating and fault finding services throughout Geelong and surrounding regions.

Don’t leave underground utilities to chance.

Engage a professional utility locator Geelong team before minor issues escalate into major disruptions.